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“Make sure your business is creating a service experience so good that it demands loyalty.”
We are finding out more and more that businesses choose to measure key performance indicators that have nothing to do with customer loyalty. In fact what they are measuring creates the exact opposite of loyalty. What you will find on our site is tangible information that you can use in your family, job or business to increase the experience and service of the individuals you provide service to which will ultimately create loyalty. JFK said it the best; “Ask not what your country can do for you, but what you can do for your country” Lead with service!
Brandon Langer

Symmetry Global Announces Phillipines Relief Fund

We have all been overwhelmed with grief by the devastation that has recently occurred in the Philippines

As a result, Symmetry announces the creation of the Symmetry Philippines Yolanda Relief Fund. Kevin Gull, President of Symmetry Global stated, “As humans, it is impossible to not be overcome by the tragedy that is unfolding in the Philippines.  Here at Symmetry we are also touched very personally, as Symmetry has a long history and strong presence in the Philippines and our Symmetry family has been affected.  We cannot and will not stand on the sidelines and expect others to help, when the need is so great.  Symmetry and our network of Business Partners will do everything we can to render help and assistance in any way possible.  At times like these, business must take a back seat.  We must do all we can to help those in need.”

This relief fund will work in several ways.  First, Symmetry will make a sizable donation initially to the fund to begin relief efforts immediately.  Second, all donations that normally flow through Symmetry’s existing charitable foundation will be redirected to the relief fund.  Third, $10 from the sale of every LIV-4 Essentials pack and $25 from the sale of a BioAge Monitor will go directly to the relief efforts as well.  To facilitate more money flowing into the fund, the usual restriction of the sale of a BioAge Monitor to Business Partners with the rank of 5K and above is lifted between now and the end of 2013.  Any Business Partner may purchase a monitor at the standard
price.  Symmetry Global will also offer interest-free microloans to anyone in the Symmetry family that has been affected by this devastating storm.

Beyond the ways listed above, direct donations are also strongly encouraged.  Even small donations can purchase a great deal of life-saving supplies.  For example, a donation of only $4.44 will purchase 2 liters of water, 3 kg rice, 2 canned goods and 4 packs of noodles for a family in need.  Any Symmetry Business Partner, Preferred Customer or Retail Customer that would like to donate additional funds to the relief efforts are encouraged to do so in one of two ways:

1. Call customer care (800
796-6387, 800-SYMMETRY) and add additional funds to your orders for November and December.

2. Send a check to Symmetry Global’s headquarters at 308 East 4500 South, Suite 120, Salt Lake City, UT 84107.  Make the check payable to “The Symmetry Philippines Haiyan-Yolanda Relief Fund.”

100% of all donations to this relief fund will be distributed directly by Symmetry Global employees that are based in the Philippines to those in need, ensuring that all the money raised will be spent on those who need it
most.  Symmetry invites every member of the Symmetry family to give generously.

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4-3-2_contest_email

 

We’re so excited about the LIV-4 Essentials pack, which is why we want you to share the benefits of it with everyone that you meet. To reward you for all of your hard work promoting the LIV-4 Essentials pack, we’ve put together our 4/3/2 contest, which allows you to earn prizes based on how many Business Partners you enroll at 100+ points.
 
Here’s How You Can Start Earning Now
 
4 – Enroll 4 new Business Partners with a 100-point autoshipment or upgrade 4 Preferred Customers to Business Partners with a 100-point autoshipment, and you’ll earn a white “Heal. Live. Share.” workout shirt, a pair of Symmetry earbuds, and a green Symmetry polo shirt. You’ll also receive $200 off of the purchase of a BioAge Monitor. If you have already purchased a BioAge Monitor, you’ll receive 30 free sessions for your monitor. (Total prize value of $300.)
 
3 – Enroll 3 new Business Partners at 100+ points or upgrade 3 Preferred Customers to Business Partners with a 100-point autoshipment and you’ll earn a white “Heal. Live. Share.” workout shirt, a pair of Symmetry earbuds, and a green Symmetry polo shirt. (Total prize value of $100.)
 
2 – Enroll 2 new Business Partners at 100+ points or upgrade 2 Preferred Customers to Business Partners with a 100-point autoshipment and and you’ll earn a white “Heal. Live. Share.” workout shirt and a pair of Symmetry earbuds. (Total prize value of $50.)
 
Business Partners with 100 points or more will also count towards the LEAD contest.
 
All new starts must be enrolled with an autoshipment. All Business Partners participating in this promotion must also have a 100-point autoshipment for October and November.
 
View the 4/3/2 Flier

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imagesResponse Time Matters

Real Twitter Exchange between American Airlines and one of their customers

@theAlexPalmer: Fire alarm been going off in @AmericanAir admiral lounge for 30 min. Glad I spent the $50 to get quite place for interview

@AmericanAir: Enjoy the quiet time, Alex, Have a great flight!

@theAlexPalmer: either u didn’t catch my sarcasm or u are mocking me

@AmericanAir: Our apologies for the loud noise, Alex. Have you notified the manager?

@theAlexPalmer: yes I let her know; at least I think she got the gist over the blaring alarm. Said can’t do a refund after 20 min.

@AmericanAir: We’re very sorry for you disappointment, Alex. We hope the alarm goes off soon.

There are two major customer service issues:

1) American Airlines not giving their employees the authority to rectify situations as they occur. Being able to take action to keep your customer loyal is paramount to have at all your employees fingertips.

2) Problems need to be addressed in a timely fashion, Twitter time, not post office time. Our customers know mistakes will happen and will be understanding if we respond to their issue immediately and do everything in our power to make it right.

With today’s social media, if we don’t respond to our customers needs immediately, they will go somewhere else and tell everyone about the poor experience they had with your business.

Thank your customers today for being loyal!

Article found in “Incentive” magazine written by Vincent Alonzo

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Lead_Cruise_banner

Imagine, being sent with your spouse/partner on a 4 day, 3 night, all-expense paid, Caribbean cruise with other top Leaders and Executives in Symmetry. This Lead event is designed for leaders and anyone with the desire to become a leader. You’ll have the opportunity to rub shoulders and learn from Symmetry’s best while having a blast on this luxury cruise.
 
The fun begins on March 20-23, 2014 from Port Canaveral, FL Where you will board the beautiful Royal Caribbean’s Enchantment of the Seas, with stops on the private island CocoCay, and Nassau, Bahamas. Trip includes cruise fares, port fees, taxes, and gratuities. Don’t miss out on this exciting opportunity to celebrate your achievements with Symmetry’s executives and top Business Partners. Set your sights on this fabulous fun get-away! We’ll see you there!
 
If you want to earn the Lead trip for two to the Caribbean next March, here’s what you need to do:
 
From October 1, 2013 through February 15, 2014, enroll at least 15 new Business Partners with a minimum of a 100 point auto-ship each and create an Inception Volume (new volume created in the groups of the newly signed Business Partners) for a total of 12K or more cumulative over the contest period. It’s that straight forward, and you’ll earn two tickets for the cruise and $600 dollars towards each plane ticket.
 
Lead 2014 Flier

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Elevate Logo

If you weren’t able to access our webinars that we held after Elevate 2013, now you can! We’ve made the webinars available to everyone who wants to watch them. Whether you watched them live and want to see them again, or need to check them out for the first time, you can watch them at anytime from your computer.
 
Webinar Topics
 
Symmetry: Vision for the Future – Kevin Gull
Heal. Live. Share. – Suzie Read
 
LIV-4 and XCL Packs – Dr. Mark Crapo
 
How to Use LIV-4 and XCL Packs to Grow Your Business! – Jon Barton 
 
Back Office Power Tools – Laura Senkowski
 
How to Access the Webinars

Click the link to the webinar that you wish to view. The webinar will begin playing as soon as the website loads.
 
Elevate Webinar Access [PDF]

 

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October_2013_VISION_cover

The October edition of Vision is here! Check out this month’s magazine for information on what’s going on at Symmetry, recognition information from August 2013, as well as exciting information about our new BioAge Monitor.
 
This edition of Vision features:
 
-information on our BioAge Monitor,
-a message from Symmetry President Kevin Gull, and
-a profile of the business partner of the month, Christopher Jackson.

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Don’t miss out on these upcoming regional training events. They are a great way to learn skills that will improve your business and network with other Symmetry leaders.
 
Saturday, Oct. 26, 2013
San Juan, Puerto Rico.
Location: To Be Determined
Time: 4-6 p.m. Atlantic Standard Time (AST)
 
Saturday, Nov. 2, 2013
Fort Lauderdale, FL
Location: 1081 Bayberry Point Drive
Plantation, Florida 33324
Time: 2-6 p.m. EST (Please arrive 30 min. prior to start)
Topics: Share Symmetry. How to Make Money. Product Training. BAM. Skills Training
Promotion: Mastermind Dinner for four 100-point personally enrolled new starts in the month of October 2013
*If attending both Fort Lauderdale & Jacksonville, FL training; for each four 100-point enrolled, you can attend one Mastermind Dinner. Must print out and bring documentation of qualification*
Contact: Luth Monreal, 954-476-0630
 
Tuesday, Nov. 5, 2013
Orangeburg, SC
Location: To Be Determined
Time: 5:30-7:30 p.m. EST (Please arrive 30 min. prior to start)
Topics: Share Symmetry. Skills Training on growing business, BAM, and business basics
Promotion: Mastermind Dinner for four 100-point personally enrolled new starts in the month of October 2013
*If attending both Orangeburg & Jacksonville, FL training; for each four 100-point enrolled, you can attend one Mastermind Dinner. Must print out and bring documentation of qualification*
Contact: Roe Hunt, rhunt@claflin.edu
 
Saturday, Nov. 16, 2013
Jacksonville, FL
Location: Four Points Sheraton (Jacksonville Baymeadows)
8520 Baymeadows Rd.
Jacksonville, FL 32256
Time: 2-6 p.m. EST (Please arrive 30 minutes prior to start)
Topics: Share Symmetry. Compensation Plan (How to Make Money). Product Training. Skills Training
Promotion: Mastermind Dinner for four 100-point personally enrolled new starts in the month of October 2013
*If attending both Fort Lauderdale & Jacksonville, FL training; for each 4 100-point enrolled, you can attend one Mastermind Dinner. Must print out and bring documentation of qualification*
Contact: Jon Barton, 616-581-8701

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We have some exciting training events coming up soon! Attending these events is a great way to learn tips on improving your business and to network with other Symmetry business partners.
 
October 4, 2013, 7 p.m.
 
Cincinnati, OH (Wellness Event)
4851 Wunnenberg Way, Suite D
West Chester, OH 45069
Contact: Jen Schilling, 719-510-6309
 
October 7, 2013, 7 p.m.
 
Newark, NJ (Business Training)
160A Frontage Road
Newark, NJ 07114
Contact: Hattie LIttle, 973-454-1672
 
October 8, 2013, 7 p.m.
 
Brooklyn, NY (Business Training)
572 East 31st Street
Brooklyn, NY 11210
Contact: Tameka Marcellin, 718-877-9656

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Elevate Logo

Our 2013 Elevate webinars are officially under way! There’s still time for you to take advantage of all of the great information that they have to offer. You don’t want to miss out on all these great tips for improving your business.
 
Webinar Topics
 
-Symmetry: Vision for the Future
-Heal. Live. Share.
-LIV-4 and XCL Packs
-How to Use LIV-4 and XCL Packs to Grow Your Business!
-Put Some BAM Into Your Business!
-Lead and Celebrate! What Are They, Where Are They, and How Do I Earn Them?
-Back Office Power Tools
 
View a PDF of the Full Schedule

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Dear Symmetry Business Partner,
 
We started Symmetry 18 years ago with the mission to change people’s lives physically, financially, and personally. And we have accomplished it. We’ve changed tens of thousands of lives around the world.
 
We also committed to being a long-range company, meaning we would set up a company that would last today, tomorrow, and into the next generation so our children and grandchildren will, if they choose to, follow in our path.
 
Over the last couple of years, I have not been as involved in the day-to-day operations and, as you know, not as often out in the sales field because of our long-range plans and commitment.
 
Over the last few years, we have set up an entirely new infrastructure for the foundation of Symmetry. Through an entity called ALYTIS, a team of almost 40 dedicated hard-working people, we have set up processes, systems, and services to take Symmetry Global forward to the next generation. IT systems, product inventory controls, logistics systems, financial services, and management controls have been developed to ensure that our company has the foundation needed to go to the next level of success.
 
Although I will forever be involved in strategic planning and decisions for the direction of our company, and will maintain my position as Chairman of the Board, we are now setting in place a management team that will move Symmetry forward on a daily basis, toward my vision of making Symmetry a billion dollar international success!
 
Mr. Kevin Gull, President of Symmetry Global—Kevin brings years of experience in networking, helping companies to move to new levels and has helped several companies become huge successes. He is now tasked with guiding and managing Symmetry, on a daily basis to ELEVATE our success and reach our goals.
 
Mr. Varlin Law, Executive Vice President of Global Sales—Varlin has 22 years of experience networking and helping companies move from millions of dollars in sales to hundreds of millions.
 
Mr. Scott Dubs, Vice President of Finance—With many years of accounting and finance expertise, Scott is now charged with maintaining the financial stability and health of Symmetry.
 
Ms. Suzie Read, Vice President of Field Services and Training—Suzie will work closely with business partners as well as our Field Services Specialists Laura Senkowski and Jon Barton to help distributors reach their business and personal goals.
 
Mr. Brandon Langer is now being promoted to a new position within Alytis as Vice President, Customer Care and Loyalty. He is now tasked with developing a new customer service facility to create WOW service for all of Symmetry.
 
I promise you that we never forget that the most valuable asset Symmetry has is you, the business partner. I also promise that I will be there for you and continue to “Set the Sail” for the direction of our company into the future.
 
Our entire team is now set to continue our “Growth into Greatness,” to take Symmetry to the next level of an effective, professional, international, corporation (E.P.I.C.), and to make Symmetry the next billion-dollar company. To accomplish this, we will help and support many business partners around the world to success, helping them reach some of the greatest dreams that they have ever dreamed.
 
I love you all for the 18 years of success that we have achieved and I look forward to many more exciting years together.
 
Rudy

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David Schwartz: The Magic of Thinking Big David Schwartz: The Magic of Thinking Big Just finishing up this book. Wow! One of my all time favorites. There are so many nuggets of information I have to go back and re-read, so I can soak up some more knowledge. (*****) Norman Vincent Peale: The Power of Positive ThinkingNorman Vincent Peale: The Power of Positive Thinking One of my top 5 favorite books. It always comes down to what's between your ears! (*****) James Allen: As A Man ThinkethJames Allen: As A Man Thinketh Just finished reading this book for the first time and I loved it. It is a quick easy read that focuses on you. "All that we achieve and all that we fail to achieve is the direct result of our own thoughts." (*****) Sean Covey: The 7 Habits Of Highly Effective PeopleSean Covey: The 7 Habits Of Highly Effective People They say "Do what they do if you want what they have". Might as well add these 7 habits to your lifestyle. (****) Dale Carnegie: How to Win Friends & Influence People Dale Carnegie: How to Win Friends & Influence People Just re-read this one and I loved it more the second time. The major concept I took from this book is that everyone's favorite subject is themselves! And of course everyone's favorite sound is their own name. (*****) Napoleon Hill: Think and Grow Rich Napoleon Hill: Think and Grow Rich An instant classic! This was the first book I was told to read. I've read it 3 times since then. (*****) Jeff Olson: The Slight Edge Jeff Olson: The Slight Edge This is a great book that really forced me to make progress in all areas of my life, (financially, spiritually and physically) (****)